Performance Support

If you experience 'flatlines' in sales, service, safety, or other key metrics - Caffeine Performance Management's Performance Diagnostics process can help you drill-down to not only the 'why' but the 'who' of the problem, and help you put an active, aggressive, sustainable turnaround plan in place - quickly.

Sustainability Services include coaching, as well as:

Skill-transfer training picks-up where conventional classroom-style training leaves-off.   It provides low-cost and consistent course correction and supplemental skill training to already-trained personnel, to assure a finely-tuned operation.  Especially helpful for issues related to service, safety, cash handling, or simply 'brushing-up' on key classroom learnings.  Caffeine Performance Management provides two methods to deliver skill-transfer training:

LearningLab provides you with the ability to affect quick, consistent, and positive incremental change, through the delivery of as-needed and powerful training messages that are short, interactive, personal, mobile, and quantifiable (comprehension testing can integrated into each course). 

CourseWriter - a wizard-style course authoring tool gets you started authoring your course, and provides the support of one of Caffeine Performance Management's adult-learning professionals to help you put the finishing touches on your course (by adding appropriate artwork, and consulting with you and internal stakeholders on content and design throughout the development of your course. 

ProgressMonitor - a 'twitter-style' goal management dashboard that assures managers and associates are 100% focused on achievement of strategically important goals.  The service includes the optional integration of a points-based reward system to hardwire goal achievement.

- Each Performance Improvement Plan includes Focused-Improvement Training courses. Select the plan that best-suits your needs, or call today to customize a performance improvement plan.

 
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