We've deliberately used the act of climbing a mountain as a metaphor for performance improvement, as, like ascending to the peak of a mountain, a successful performance improvement plan requires:

-Thoughtful planning

-Skill

-Training

-Communication with support team and colleagues

-The best technology and equipment

- Experienced guides who know the route

- Appropriate Rewards and Recognition at the right time along the journey

- A celebration of the achievement

- Focus on the goal, and a determination to achieve it