Leadership
We provide performance management solutions to service enterprises.
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Through customized, content-rich and user/site-authored skill-transfer training, our Members align service delivery, risk management, and management development, with business-critical staff behaviors, while building consistency, and reducing the cost of their training delivery (how it works).
Comprehension testing and site-managed incentive programs allow our Members to zero-in on and change the behaviors that are important to their guests and the profitability of their businesses, while integrating their teams in robust internal quality-improvement projects.
Upon successful completion of each skill-transfer course, employees are presented with customized Certificates of Completion, as well as having their progress logged in their transcript.
Our team has years of experience conducting performance improvements in the areas of Human Resources, Marketing, Sales, and Operations.Team members (with leadership backgrounds in a variety of industries) can be engaged to address associations (on the issues of performance improvement, skill-transfer e-learning, and incentives).
Caffeine uses SCORM certified software to deliver its skill-transfer e-learning courses, and SQL Server to deliver its courses via PDA.
Services List
- >> Site-authored, skill-transfer e-learning
- >> Points-based incentive management platform
- >> 360-degree performance assessment surveys
- >> Customized organizational improvement surveys
