A popular starting point, this performance improvement plan focuses on understanding and improving employee engagement through:

1. A base-line employee satisfaction survey

2. Analysis and coaching on the interpretation and actioning of results

3. 5 customized multi-media skill-transfer courses with integrated comprehension testing, authored through the Caffeine CourseWriter service.

4. Unlimited access to the Performance Support Dashboard, which provides powerful employee-engagement services such as:

- IncentiveDesk - the points-based incentive platform that you control

- Accolade - a forum to engage your employees in recognizing each other, and

- Casebuilder - the forum to harness employee creativity, and turn ideas into action through meaningful, well-thought-out business cases

- Price is per employee, per month for 12 months (first month is free).